Out of Warranty
Before you call in to Mactivate or have your Repair collected
Please make notes about the problem(s) you are having. When problems occur, write a note with the time, what you were doing on the computer, and exactly what happened (error messages, odd sounds, shut-down, etc.). Backup your computer if you can. If you are unable to backup your computer, Mactivate can usually do so for an additional charge
Many failures and repairs don't affect the hard drive or your data, but without a backup you will not be able to access your data until the repair is completed. (Optional) If your computer's password is confidential, change it (if you can). We will need to know your administrative password for many repairs, so you may want to temporarily change it
Getting Your Repair to Mactivate
After Repair is Complete
CHECK YOUR
REPAIR STATUS
Please Note: Other companies may brand themselves Apple Repair Specialists when in fact they may not be Authorised by
Apple to repair Apple products and may not use original Apple parts
We are Authorised by Apple to fix and sell on their behalf, As a result all of our repairs are carried out to
Apple's highest standard
